Pixel 3 problem - 10th Gen Civic Forum
 
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post #1 of 2 (permalink) Old 06-03-2019, 08:46 PM Thread Starter
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Join Date: Jun 2019
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Pixel 3 problem

Just got a Pixel 3. It worked fine for a week but NY Civic stopped recognizing it. I've updated the Android auto app, restarted the infotainment system and uninstalled/reinstalled the pixel in the infotainment system. The phone will work with AA for a bit and then stops. The Bluetooth connection is fine though. Anybody else having problems like this? How did you solve?
Joel Lasky is offline  
post #2 of 2 (permalink) Old 06-06-2019, 08:41 AM
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I think Android Auto is the problem. I have been having to do the same thing... uninstall Android Auto, delete my phone, reinstall AA, enable, disable, re-enable, etc., etc.... about every two days - sometimes more frequently - for the past 8-10 weeks. My phone is a Galaxy 7 which worked perfectly with Android Auto and my 2016 Civic from the time I bought the car in April 2016 up until early March of this year. THe problem is, I can't figure out WHY it stops recognizing my phone. I always make sure to connect my phone
BEFORE I start my car, then I always make sure I shut off my car before unplugging my phone. Again, that works for maybe 2 days, then.... "This phone is not compatible....", pops up on the screen. It might be a Honda induced issue but I think it started when AA did an update and it's been a problem ever since. The dealer hasn't been able to help either.... Frustrating.
jsenleo is offline  
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