[skyhawk214]

I have a 10th gen Civic EX and after my Bluetooth stopped working, this happened:

A factory data reset (Settings>System>Factory Data Reset) fixed the issue, but I'm wondering if there's any software updates the dealer can install that might prevent this problem from happening again.

Any thoughts?

 

[RedCivicTouringMA]

I have a 10th gen Civic EX and after my Bluetooth stopped working, this happened:

A factory data reset (Settings>System>Factory Data Reset) fixed the issue, but I'm wondering if there's any software updates the dealer can install that might prevent this problem from happening again.

Any thoughts?

Only the dealership would have software fixes, and you need to report all issues like this to the dealership and call Honda corporate. Nobody here is authorized to fix your car, all we can do is guess.

 

[10thGenCivic]

When did you purchase your car?

As stressed before all these issues need to be reported to Honda Corporate. Open a case with them. If they do not feel pressure they will not develop a fix.

It would be nice if there was an update or status from Honda regarding them working on the infotainment issues.

 

[mrmdpgh]

Did you do a reboot by holding down the power button for 5 to 10 seconds? That seems to fix things on mine.

 

[hondo]

They have an update now. Service bulletin 16-022. When I went in for my first oil change this weekend I asked them about it and they didn't have it yet. Got a call today saying they have it and they can install it. I've attached a PDF of the bulletin.

 

[Acura604]

^^ thanks! our new EX was affected with the non responsive on/off switch. this should fix it.

 

[Erick Medina]

any fix for this? No matter how hard you try, just go back to the beginning and stay there.

HELP ME PLEASE!!

 

[Ncf76]

any fix for this? No matter how hard you try, just go back to the beginning and stay there.

HELP ME PLEASE!!

Hi there. Did you ever get an answer to this? Exact same thing has happened to my Honda. The Honda dealership tried to do a software update and now I'm stuck with this blue screen. They won't accept responsibility and claim it will cost me £3,800 to get a new unit fitted! The car is just out of warranty too. So annoyed with them.