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The problem with trim is unlike car paint that allows you to blend and work touch up paint into the overall area you're working with, and making it look like nothing happened, is with trim there's nothing like that.


You can try one of those scratch fillers used on glass but overall I think you're SOL
 

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Not really sure if you can do anything about it without repainting the whole piece.

I've heard of some Diy fixes out there like vaseline for the door panel plastics but not sure how it'll work on the console trim. Maybe give the second scratch a gentle wipe with a moist towel and see how that goes?
 

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Can't help you with your paint issue but wonder if anyone else has noticed my paint issue. My EX is White Orchid Pearl. The rear panel that extends between the tail lights and just above the panel that has the license plate does not quite match the color of the rest of the car. In some light conditions it's only noticeable if you really look for it. In bright sunlight the color is obviously creamier and has much less sparkle. I saw another same color 2016 Civic in a parking lot a couple days ago that had the same mismatch. I have not yet been back to the dealer yet to see what if anything they will do about it. Anyone else notice this mismatch?
 

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Different materials. On my car (white as well) the front bumper and rear bumper are a really different shade of white than the rest of the body. Plastic vs Metal
@T-REX
 

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My first thought was as B20Vtec suggests that the mismatch was due to the panel being plastic rather than metal. However, the bumpers are plastic and match the rest of the car fine. I showed the problem to the dealer service rep who agreed there is a mismatch and took pictures. I feel this is a workmanship problem and therefore should be fixed under Honda warranty. I'll post again after they decide what to do about it.
 

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The dealership may not be equipped to paint the piece with OEM paint and make it match so it'll most likely need to be replaced with a new part.
 

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My first thought was as B20Vtec suggests that the mismatch was due to the panel being plastic rather than metal. However, the bumpers are plastic and match the rest of the car fine. I showed the problem to the dealer service rep who agreed there is a mismatch and took pictures. I feel this is a workmanship problem and therefore should be fixed under Honda warranty. I'll post again after they decide what to do about it.
Nice, the main thing is they've acknowledged it and agreed ! Definitely keep us updated on what steps they're going to take. Glad it's getting resolved :D
 

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Fortunately they don't use polyurethane since I bet they would mess that up even more since it's a more flexible but more forgiving material, but with that can come bad fitment if made incorrect.
 

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I had a scuff on a similar looking surface on my Crosstour, I used a silver metallic sharpie marker, I swear you could not tell I ever used it, it matched so well!!
 
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