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I purchased a new civic 10 days back. Yesterday I parked my car and after a couple of hours, I tried starting the vehicle and it wont start. It gave all critical errors and messages. Any lead on why it might have happened would be greatly appreciated. Thanks!
 

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Is it doing what my car was doing?

This is from my introduction post:

Annnnd then, 23 days into ownership of my car, it's getting towed away because it wouldn't start LOL. The Eletronic parking brakes locked up the rear and we couldn't get it out of park so all the wheels are locked up lol, so that's why they have to lift the whole car up to tow. They initially had the first tow truck out but couldn't tow my car, this was the second tow truck.


And this is what happened when I went to start my car :) Click on the image for video.


My Dash Cam captured all the action at the Honda Service Bay, I edited to the part where they got my car started =) Click image for video


They found out the problem was, He said there was a problem with one of the sensors, there might of been an issue with the programming initially which is why that sensor malfunctioned. The tech reprogrammed it and it seems to be working fine now. =)[/QUOTE]
 

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I purchased a new civic 10 days back. Yesterday I parked my car and after a couple of hours, I tried starting the vehicle and it wont start. It gave all critical errors and messages. Any lead on why it might have happened would be greatly appreciated. Thanks!
Wow, second time in the span of a month. wonder if there's a problem with a certain batch of civics. Is yours a coupe too?
 

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Wow, second time in the span of a month. wonder if there's a problem with a certain batch of civics. Is yours a coupe too?
I just bought a 2016 EX-L sedan last night. I drove it around 10 miles (it had 200 miles on it) and then stopped somewhere for a while and then it would not start. It did the same thing as in the video above. It kept saying there were system errors with the brakes, VCA, emissions, and a few other things. I called my salesman and he thought I had just locked the parking brake but that was definitely not it. Honda sent a flatbed out to tow it to dealer which was an ordeal in itself because of how low the car is to the ground (have flatbed drivers load it front first). Sucks for this happen the day I bought it! Luckily my wife had driven separately to where we were so I was not stranded. They are looking at it now. I'll post an update once there is a diagnosis and fix. The remote start also would not work.

UPDATE: The dealer is saying that the battery was totally dead and a full charge fixed it. I'm not sure I buy that since I had just driven it 10 or so miles and everything worked fine and when I went to start it every accessory worked including AC and moonroof. I did get the 8 year/120K plantinum warranty for $1k so I have that piece of mind. I'm pretty sure this car will be back in for the same problem.
 

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Sucks to be dealing with these issues but when you have a dealer that's going about the process correctly that can save you a ton of time and headaches. Hope you guys got some decent loaner car or rental while your cars were in service.
 

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Same thing happened to me after owning my new 2016 4-door Honda Civic Touring model after only 2 months. Dealer checked battery and key programing but said no problem with battery or key. Technician said computer components need to be replaced but the components are on back order and will not be in for 2 weeks. UGH! Hopefully they are correct with their diagnosis. Although my rental, parts and repairs are covered by Honda, I am not feeling comfortable about my purchase.
 

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What was the manufacturing date on all these cars? Maybe at this point in the model year, these issues have been worked out in current production cars.
 

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The same thing is happening with the new Pilot's and Ridgelines, very random and no known cause other than computer related.
 

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My new Civic won't start

My Honda Civic EX 2016 was purchased six months ago. Today, when I wanted to go out it would not start. Honda Roadside Assistance came out and said it wasn't the battery. He wouldn't tow it though. He told me to call my insurance company. Shouldn't this be covered under my warranty? I only have 1,000 miles on it. Makes me wish I didn't purchase this car.
 

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yet another one. pretty vague as to what happened to the car. why wouldn't' he tow it? what did he say? have you modified it in any way? was it a crank, no start scenario, or was it a no crank, no start? There are many reasons why it may not start...

need more information if you seriously want some advice and help.
 

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My Honda Civic EX 2016 was purchased six months ago. Today, when I wanted to go out it would not start. Honda Roadside Assistance came out and said it wasn't the battery. He wouldn't tow it though. He told me to call my insurance company. Shouldn't this be covered under my warranty? I only have 1,000 miles on it. Makes me wish I didn't purchase this car.
I don't understand why they wouldn't tow it and told you to call your insurance company. That's complete nonsense, I would call and have a fit.
 

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Reason behind why it wasn't towed is what i'm interested in hearing since from my own experience and observing the experience of others, that very rarely happens and when it does, it's some issue with the tow truck driver that's not in line with how they're supposed to operate.
 

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My Honda Civic EX 2016 was purchased six months ago. Today, when I wanted to go out it would not start. Honda Roadside Assistance came out and said it wasn't the battery. He wouldn't tow it though. He told me to call my insurance company. Shouldn't this be covered under my warranty? I only have 1,000 miles on it. Makes me wish I didn't purchase this car.
Hello Igm30062,

We sincerely apologize for your negative experience with Honda Roadside Assistance. We'd like to have a Honda representative speak with you regarding this concern. You may contact us directly at 1800-999-1009 opt.7. Alternatively, you may PM us your full name, VIN, phone number, and the name of your preferred Honda dealership. We'd be happy to create a case and forward it to the correct department for further review. Thank you for expressing this concern ad we look forward to hearing back from you.

Best regards,
-GR

Honda Automobile Customer Service
Phone: 1-800-999-1009
Facebook: @honda
Twitter: @HondaCustSvc
 

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The car will not start. The lights and radio do come on. No error messages come up.

I was towed the next day. I called the Honda Dealership where I bought the car and they had me call the Roadside Assistance number again. That tow truck driver brought it to the dealership.

The service advisor told me that the reason my car will not start is that there is diesel fuel in the tank. I can't prove that as I didn't keep the receipt from the gas station. I don't believe I put diesel in the tank, but how would I prove it otherwise. The service advisor said they know it is diesel as the odor is strong. I am not under warranty and it will be $450.00 to put in new spark plugs and get the diesel out of the tank.

Today they are telling me that the car will still not start. They have to call Honda headquarters to find out what to do.

It stinks having no car since Sunday.

Any recommendations?
 

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Update: Honda is now telling me I need a new fuel line for $1,100. So I am up to $1,650 plus tax. The part is on the other coast and he will try to overnight it, but it usually takes a week to get the part. I am without a car. I just called back and left a message to ask if I could get a loaner car. Not happy at all.

Also, I am trying to get the gas receipt from the gas station I last filled up. Could a car run 10 days on diesel fuel?
 

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First, does the station you go to sell Diesel? Second, did you grab the green colored pump? All diesel around me is clearly marked diesel with green pump handles. Unless you were totally not paying attention whatsoever, Im not sure how you would or would not know you put diesel in.

Now maybe someone played a bad prank on you. Im not real comfortable that our tanks are so easily accessible but whatever, too late now, I already bought it
 

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The gas station does sell diesel. I don't remember the color of the handle. I do remember pressing the unleaded button. It's possible I put in the wrong gas.

I live in an apartment complex. Someone could have put some diesel in my tank.

I do now have a loaner car from the dealership, on a brighter note.
 
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