[dtccivic]

Help me out! Do you have a surefire way to reproduce these crazy errors?

I get these problems almost every day - while driving. But when I brought my car to the dealership, they said they cannot reproduce them.

• Brake System Problem
• Tire Pressure Low
• Anti-Lock Brake System Problem
• Tire Pressure Monitor System

The steps I provided to the dealer were:
1. Pair iPhone 6 with car using bluetooth.
2. Install HondaLink on phone.
3. Pair HondaLink on phone with car. (Verify by making sure the Music Apps on car works).
4. Put car in acc mode.
5. Play some music from phone to car via bluetooth using Music or Podcast app.
6. Turn on car.
7. Envelope will appear with errors.

 

[RedCivicTouringMA]

Help me out! Do you have a surefire way to reproduce these crazy errors?

I get these problems almost every day - while driving. But when I brought my car to the dealership, they said they cannot reproduce them.

• Brake System Problem
• Tire Pressure Low
• Anti-Lock Brake System Problem
• Tire Pressure Monitor System

The steps I provided to the dealer were:
1. Pair iPhone 6 with car using bluetooth.
2. Install HondaLink on phone.
3. Pair HondaLink on phone with car. (Verify by making sure the Music Apps on car works).
4. Put car in acc mode.
5. Play some music from phone to car via bluetooth using Music or Podcast app.
6. Turn on car.
7. Envelope will appear with errors.

Wow! I've never seen that, I would report it directly to Honda Corporation if the dealership won't help you.

 

[jamis]

Couple of questions.
1. Do any of these errors store codes in the system?
2. Did the dealer service department attempt to read any stored codes and give them to you?
3. If you don't own an OBDII code reader, can you take the car to an AutoZone, or similar store when you have these errors, and have them read the codes for you?
4. Have you taken the car to another Honda dealer? Sometimes a second opinion is needed. (not saying the first department is incompetent, necessarily).

 

[dtccivic]

Couple of questions.
1. Do any of these errors store codes in the system?
2. Did the dealer service department attempt to read any stored codes and give them to you?
3. If you don't own an OBDII code reader, can you take the car to an AutoZone, or similar store when you have these errors, and have them read the codes for you?
4. Have you taken the car to another Honda dealer? Sometimes a second opinion is needed. (not saying the first department is incompetent, necessarily).

Great questions. 1 & 2 - I don't know. 3 - Good idea. 4. I might - but my dealer said they were calling Honda Techline and trying to get it escalated.

I called Honda directly and, unsurprisingly, they just wanted to take down information. I've worked at large companies and taken "Legal Training" so I understand their strategy.

I've even created a website to track my woes: http://hondacivicproblems.com

 

[Jesstzn]

Have you physically reproduced it for the as opposed to providing the info.

 

[4Tires]

Wow, you've been having this problem since march. If you can reproduce it, maybe have the Honda tech guy sit beside you while doing it.

 

[dtccivic]

I ended up sitting with the Manager of the Service Department to reproduce the problem:

I turned my 2016 Honda Civic on into Acc mode.
I discovered that the car and my phone were no longer paired because they had reset the head unit/computer/etc.
I paired my phone.
I enabled HondaLink.
I played a song over bluetooth.
I turned on the car.
Boom. Errors.

I think the bigger problem was that the manager didn't know that you had to swipe down to see the errors. I had to show the foreman of the shop how to do this a few months ago.

Honda HQ says they don't know anything about this.

Very disappointing. Follow along with my adventure here: http://hondacivicproblems.com/ - please share the link so that Honda can get some more awareness on this issue.