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Honda Finance Double Payment Issue. CHECK YOUR ACCOUNTS!

2401 Views 2 Replies 3 Participants Last post by  hawk02
A bunch of users over at twitter are reporting that Honda Finance is billing them twice for car payments today. Apparently, no one from Honda HQ is not answering any inquires about this payment.

Did this happen to any of you here?
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Just read about this today and people were being hit with overdraft fees or they can't make another bill payment because of it.

Honda posted up their solution on their Facebook page:
We have identified the accounts impacted by a payment processing error and have taken corrective action to refund these customers. Customers should start to receive refunds beginning Thursday, April 7, 2016. Any fees caused by this error will be waived or reimbursed, and we will assist customers with credit concerns. We are experiencing high call volumes due to this error. As a result, the average hold time is 20 - 30 minutes. We regret this inconvenience and are working diligently to resolve this matter as quickly as possible.
YUP, got the credit the day after, at least they caught it and fixed it fast.....
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