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Discussion Starter · #1 ·
Hey guys,

Just wondering if I'm the only one experiencing this.

Had my new Civic 2017 Touring for a month and today I noticed the infotainment system is taking 20-30 seconds to boot up when I start the car.

I would drive away and just see a white Honda logo on the screen. After 20-30 seconds the Honda logo would vanish and finally the map and audio would come on.

Has anyone else experience this kind of a freeze? If I didn't know better I would swear the system is randomly rebooting on startup.

Attached an image of the Honda logo I see on screen while the freeze out is happening. After 20-30 seconds things return to normal, but it's beyond annoying when the car first starts up. I don't even get guidelines on the reverse angle cam while this is happening.
 

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I haven't had this issue, but I would try a reboot of the system. Pressing on the audio power touch button for about 5-10 seconds and reboot. See if that works. I do a reboot every couple of weeks to keep things "fresh."
 

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I have had this issue about 3 times in the past 5 months since taking delivery of my Touring. Seems to happen only when I plug my iPhone into USB and CarPlay is connecting to Infotainment. Like I said it's been less than a handful of times randomly. I think it's an issue between the phone and Infotainment. Scary at first thinking there start the computer problems but I'm thinking it's the app for carplay to the phone. It goes thru like a 2 minute reboot. But not always...
 

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I've had the flickering problem several times and I have had the head end unit replaced twice as there is a Honda TSB for this issue that calls for replacement. I have also had the update performed. I did notice that when they replaced the unit the replacement was running an older OS and they told me it didnt need the update. I showed them the OS version and forced them to update it. While the update helped with some issues, many of the problems such as the flickering screen seems to always return.While it may seem ridiculous, I do believe the problem is related to using an iPhone and the problem has been better/worse with varying versions of iOS. It is also important that you are using an apple approved cable. I believe I have found the root of many of the issues for myself. I have a really large music library and if i turn off the icloud music library all my problems seem to go away and never return until i turn it back on. The flickering screen is not my only issue. It is as if the infotainment system is trying to index all the songs on my phone and because the library is large it gets to a point where the memory fills up and causes the system to crash or become unresponsive in different ways. I believe the infotainment system is seeing my phone like any music device and is indexing all the songs so that you can use the native Honda system to play and search for music. Something about the icloud music library or a large library overloads the system. I had a similar problem in my ford vehicle. It couldn't handle large music libraries and also would crash if any of the song titles had certain special characters or perhaps a corrupt ID3tag. Ford released a tool to scan your itunes library and fix any issues and allowed for turning off indexing of music which solved the problems. The only issue that I was not able to solve by turning off my icloud library was the occasional problem where the system would just keep beeping and returning to the home screen. I'm not sure what causes this but I found a setting for screen sensitivity and changed the sensitivity level - since doing this I have no longer had a recurrence of this issue.
 
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