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Discussion Starter #1
3 week old Civic Touring
Lost 7" display, completely black
Displays system update at top. Sometimes gives option to reboot, or download.
anyone with this problem. No cameras, no heat controls, no radio, phone,etc.
 

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3 week old Civic Touring
Lost 7" display, completely black
Displays system update at top. Sometimes gives option to reboot, or download.
anyone with this problem. No cameras, no heat controls, no radio, phone,etc.
That's awful on a brand new car. How disappointing. Let us know what your dealership does to correct this.
 

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You'll have to bring it to the dealership because I don't think it's something you can fix yourself. Luckily, it should still be under factory warranty so they should repair it for free.
 

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Discussion Starter #4
Car is at dealership for the past two days. Honda tech in CA has the dealership ordering a replacement radio unit. I have heard there is amp & tuner units. Hopefully this will resolve issue.
Presently display is out. can't use heat controls no defrost. It is winter here in the Midwest. Tomorrow will be a third day without the car. Honda has some issues with this system.
Nice car when it works. Good Luck to all you Touring owners!
 

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Car is at dealership for the past two days. Honda tech in CA has the dealership ordering a replacement radio unit. I have heard there is amp & tuner units. Hopefully this will resolve issue.
Presently display is out. can't use heat controls no defrost. It is winter here in the Midwest. Tomorrow will be a third day without the car. Honda has some issues with this system.
Nice car when it works. Good Luck to all you Touring owners!
Why no loaner car? That seems very odd to me considering you have no heat because of it. I'd be more pissed about not having a loaner car. As long as they fix it, OK, but no loaner??? :mad:
 

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Why no loaner car? That seems very odd to me considering you have no heat because of it. I'd be more pissed about not having a loaner car. As long as they fix it, OK, but no loaner??? :mad:
He never said he doesnt have a loaner, he simply said he does not have his car. Where are you guys getting that there is no loaner? I don't know that the person does or does not have it, but they did not say either way.
 

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Discussion Starter #10
Picked up Car Thursday 1-7-16
Everything I have checked so far seems to be working.
the Display is functioning well.
The Dealer Replaced the AUDIO/NAVIGATION UNIT. (PER THE TECH LINE)
One thing i noticed when using Bluetooth, the music does not skip any more this problem has been corrected. Info for those with that problem.

The Car is Great. ENJOY!!
 

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Picked up Car Thursday 1-7-16
Everything I have checked so far seems to be working.
the Display is functioning well.
The Dealer Replaced the AUDIO/NAVIGATION UNIT. (PER THE TECH LINE)
One thing i noticed when using Bluetooth, the music does not skip any more this problem has been corrected. Info for those with that problem.

The Car is Great. ENJOY!!
Interesting, so the new head unit fixed your bluetooth issues, too? That's great! I wonder if you are now running an updated software version or something
 

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Good to hear that they replaced the system and it works better than before. I think the new infotainment system has the latest update so that may be why Bluetooth work properly now. Going to be costly if Honda has to replace every unit that doesn't connect.
 

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That was just an assumption as to why the Bluetooth suddenly worked or it's probably from the complete system replacement.
 

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Understand. What I'm trying to determine is if you actually do have an updated version or if your BT improvement is just dumb luck.
 

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Discussion Starter #18
I need the the new version of Software.
Replacing the Audio/Nav unit brouight back my display cleaned up Bluetooth skipping.
But there are still some of the issues. Loss of sound as if on mute.

Waiting on dealer to let me know when they have the latest software for the Audio unit.
Supposedly Pioneer is sending this to all dealers.

My Car was manufactured before the new software updates were being used.
 

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Your hopes may be set too high. The software coming from Pioneer for the TSB 16-1 issue is not "audio unit" software if you mean head unit, Android, Bluetooth, CarPlay, etc., software. It's software for the Touring-unique audio power amplifier for the "no audio audible at startup" issue. If head unit software is like Windows, this is like updated firmware for your digicam or printer or router, installed using Windows.
 
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