Not that I've seen on the forum yet but if it's back ordered then I assume more people are having the same problem. How long will it take to ship your dealership the needed parts?
Sunroof issues?
Has anyone had any issues with the sunroof in their civic?
I bought my 2016 Civic touring back on Feb 6 and three days later the sunroof stopped working properly, i had only used it once before that and it worked fine. This second time, the sunroof was stuck in a tilted position with whole right side of the sunroof not being able to get back on the track and close properly. I took it back to the dealer and they determined that the sunroof motor needed to be replaced so they ordered the new part and I was given my car with the sunroof fully closed and made an appt. to come back when the new motor came in.
Second visit, I go in to have the new sunroof motor installed; when taking apart the sunroof assembly they discovered that the sunroof cables on one side were badly worn and so they determined that the track on one side was the culprit. So now, I'm told that they'll need to replace the entire assembly, which apparently is back-ordered nationwide according to American Honda Motor Co.
I bought my 2016 Civic touring back on Feb 6 and three days later the sunroof stopped working properly, i had only used it once before that and it worked fine. This second time, the sunroof was stuck in a tilted position with whole right side of the sunroof not being able to get back on the track and close properly. I took it back to the dealer and they determined that the sunroof motor needed to be replaced so they ordered the new part and I was given my car with the sunroof fully closed and made an appt. to come back when the new motor came in.
Second visit, I go in to have the new sunroof motor installed; when taking apart the sunroof assembly they discovered that the sunroof cables on one side were badly worn and so they determined that the track on one side was the culprit. So now, I'm told that they'll need to replace the entire assembly, which apparently is back-ordered nationwide according to American Honda Motor Co.
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The part would come in on March 21st. But they said they're trying to expedite it, although I'm not sure how'd they do that if the part is basically not available.
Being backordered can also mean its not a common part to blow, so they don't have any sitting aroundNot that I've seen on the forum yet but if it's back ordered then I assume more people are having the same problem. How long will it take to ship your dealership the needed parts?
(I think we are agreeing here… I don't think I read your post that way the first time.) It can also mean it was a part they expected essentially no demand for on a car this young in its life, so even a few wipes out the warehouse stock. If we were talking about an end-of-cycle 2015, the case for a part that was having a lot pf problems in the field would be a lot clearer. Another negative indicator is that this is a one-of-one post so far in the forums that I recall.Being backordered can also mean its not a common part to blow, so they don't have any sitting around
I have had my EX since mid Nov and live in So California where the mornings can be chilly and the afternoons warm. I have cycled my Moonroof many times with no problems at all. I hope they fix it for you soon.
Annoying problem but at least it isn't anything integral to the functioning of the car. You aren't really missing out on much by having no sunroof for a little bit. Hopefully it gets fixed fast, and it isn't a problem with other peoples. Do let us know how things turn out though.
thanks guys, I appreciate all the comments and support.
As of today, my car is still with the dealer until they can return it to me fully functional. They got me in a rental free of charge for the time being. Really sux but I guess it could worse.
As of today, my car is still with the dealer until they can return it to me fully functional. They got me in a rental free of charge for the time being. Really sux but I guess it could worse.
Same thing happened to me. I just purchased my ex-l and was about to drive off the lot. Boom sunroof tilts to one side and wont close. Wont actually get to drive the car until Thursday.
Good thing it happened on the lot. Once you get into your civics again, just sit there for a while and mess around with the sun roof before leaving the lot.
No problems here. I wonder how some of these things get missed by the technicians multi-point pre-sale inspection.
Seems like a mis-rigged sunroof should be getting caught at the supplier's plant before it ever gets to Honda.
Did they tell you what part needed to be replaced? The dealer called me today saying my part is on its way. Can't wait to get back in my civic.Same thing happened to me. I just purchased my ex-l and was about to drive off the lot. Boom sunroof tilts to one side and wont close. Wont actually get to drive the car until Thursday.
Well from the sounds of your first post, your dealership is going to replace 3 parts: sunroof cables, motor, and the track
I had this happen today too in my 2016 EX-T. Sunroof has worked fine before, but today when closing it, the left side went down and the right side stayed up and off track. Dealer's keeping my car for a few days, said they're going to replace the track.
For the folks who've had the repairs done, did the new tracks actually resolve the issues? Any more issues since? I'm moving out of state on Saturday, and am worried the repairs are going to take longer to deal with.
For the folks who've had the repairs done, did the new tracks actually resolve the issues? Any more issues since? I'm moving out of state on Saturday, and am worried the repairs are going to take longer to deal with.
while we're on the topic of the sunroof assembly, it will be a good idea for you guys to look into finding a lubricant that will be good for the moving parts of the entire assembly, that will ensure good just about the best movement. Some dealerships do this with every service along with spraying lock cylinders, hinges, etc.
I've only used the sunroof in mine once so far, in the tilt position. It seemed to open and close fine, but when I got out of the car I noticed that it hadn't quite closed all the way (it was sitting just a little raised in the back). I got in and hit the close switch again and it closed the rest of the way. I hope this was just a one-off issue and not a sign of an ongoing problem...
Sorry for the late reply...I got my car back on March 7 and so far haven't had any further issues with the sunroof. I try to go thru the full auto open and close cycle whenever I drive my car. I've even used the auto open feature with the keyfob.I had this happen today too in my 2016 EX-T. Sunroof has worked fine before, but today when closing it, the left side went down and the right side stayed up and off track. Dealer's keeping my car for a few days, said they're going to replace the track.
For the folks who've had the repairs done, did the new tracks actually resolve the issues? Any more issues since? I'm moving out of state on Saturday, and am worried the repairs are going to take longer to deal with.
Hopefully you get your car back sooner than later.
I got my Honda Civic back in January. The sunroof had the same problem as you the first week in April. My car was in the shop for a week while they replaced "the whole tracking system". Less than 2 weeks later, it broke again. This time they are involving Honda and said they will be replacing the tracking system again along with all cables and the motor. They also informed me that all of the parts are backordered (I am assuming this is because other people are having the same problem) and that it will take a few weeks. In the mean time, they put my sunroof in the closed position so I can at least drive it. I hope this won't happen again.
Wow! Personally, I don't like sunroofs - too noisy, but since I want disc brakes all round, alloys, 7" screen, fog lights, etc., I'm stuck with the EX level trim, which includes the sunroof...then again, it's my choice whether to use it or not!
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