Water leaks lead to bad things like rust, mold, and electrical problems. They are probably also time consuming to troubleshoot. If the dealer doesn't want to take it seriously, try a different dealer or call Honda.

 

I had this happen with a Kia I owned once, the culprit was bad seals for the tail lights. As the previous poster said, take it to a different dealership. Under warranty or not, they should be interested in fixing it. And I'd also call Honda to report the attitude of that dealership, believe me it WILL matter to Honda corporate.

 

Honda has a twitter page you can try if the dealerships won't take care of the leak. I took a look and it seems like they deal with customer complaints with it.
https://twitter.com/HondaCustSvc

 

Thanks for the comments; they are helpful. Does anyone know the correct dept. and phone number to corporate Honda?

 

Honda Customer Service: (800) 999-1009

 

Thanks so much!

 

Honda may also be interested if they've heard this from another owner or two already.

 

Yes, that is for sure. I have a 2016 Honda Civic EX with sensing. If any others out there have similar issues with their 2016 Civic, please let me know! Thank would be appreciated.

 

I have a 2018 civic Si 2 doors and I recently discover the same problem due to a bad odor coming from the trunk area. It also is at the left side

 

Thanks, Dick

 

1-800-999-1009 Press option 7 to report a problem and or report a dealership, I'd do BOTH

I checked my trunk today after taking it thru the car wash, totally dry

 

Yes, bought my EX-L December 22nd 2015. Had a box in the trunk and took it out after heavy rain and the bottom of the box was wet. Had my jacket on top of the box and it was wet. I took it in to be checked at dealership on Monday the 4th, it's Wednesday the 6th with no word. I'm going by today to see what's up. Only good thing is they gave me a loaner car so that has kept me quiet.

 

Keep us updated guys! Interested to hear the cause of the leak. Maybe a faulty seal?

 

vjacobson, thanks so much for your post. It makes me feel like I am not the only one. Obviously, we all want to hear what your dealership finds out. My dealership has agreed to give me a rental for the duration of my trunk leak fix, but it won't be until early Feb., my choice. So, yes, please keep us posted!!!

 

Took my car to the dealership today, 1/12/2016 to resolve the leak in the left side of the trunk. They arranged for me to get a rental car on them and told me it could be resolved in a day or several. I will keep you posted!

 

Got my car back today. They found a pin hole on the left side of where the trunk seals on the top left. It wasn't the seal, rather a metal joint that wasn't sealed properly. The right side was done; the left side wasn't. It is supposed to rain in our area tomorrow (Friday), so I will let you know. If the "fix" works I will try to include pictures if anyone is interested.

 

Thanks for posting the update. Hopefully that's the last of it. Living in a very wet climate, and waiting for our new Civic, this one got my attention. Out of curiosity, was yours a 19X (Greensburg) or a 2HG (Alliston) car?

 

My Civic's VIN starts with 2HG, Dick.

 

Hopefully it stays dry!!

 

UPDATE: Well, it rained hard, at times, last night for several hours, and I went out this morning, not knowing what to expect. I nervously opened the trunk. It was BONE DRY!!!!!!!!!!!!!!!!!!!! Before I took it to the dealership, it would have shown evidence of water leaking. Nothing this morning. There is so much to like about the new 2016 Civic. It is a huge improvement over the past few. I have had a few, a 2010, a 2013, and now this one.
If you need to see where the leak was, I can try to attach a picture if you are having the same problem.

 

Pic would be a great idea, and save others hassles probably

 

Indeed. might as well post it up, with this being one of the higher selling vehicles out there we're bound to see more threads pop up about a leak.

 

I totally agree with u dinn94. I have had my civic for 3 weeks and tried to get the speaker issue fixed but they did not hear the noise. Now today washed my car and my bags in my trunk was soaked ???. It seems my WHOLE trunk is wet. Both of the issues r known issues so why the heck r they treating us like we r crazy and they never heard of this?? I want to get in touch with a Honda rep !! Or Honda Corp service manager! I paid for a new car and I want it fixed right , I also know it's a new model so some issues will come up.

 

why the heck r they treating us like we r crazy and they never heard of this??

It you're a car company, it's what you do.

Honda Customer Service: (800) 999-1009

Curious if your's is a 1* VIN or a 2* VIN?

 

My car I totally agree with u dinn94. I have had my civic for 3 weeks and tried to get the speaker issue fixed but they did not hear the noise. Now today washed my car and my bags in my trunk was soaked ???. It seems my WHOLE trunk is wet. Both of the issues r known issues so why the heck r they treating us like we r crazy and they never heard of this?? I want to get in touch with a Honda rep !! Or Honda Corp service manager! I paid for a new car and I want it fixed right , I also know it's a new model so some issues will come up.

My car says Honda manufacturing of Indiana 1/16

 

Can we ask the dealership to test the trunk for leaks with high water pressure before driving it off the lot? Only seems fair since this is such a common occurrence.



Did they ever fix the leak? If they did, how did they do it?

 

How do I get a picture to post?

 

Was sure to give my trunk a thorough once over after washing the vehicle yesterday. No signs of water but I will keep an eye out. Hope your situation is solved quickly!

 

If you haven't notice, all the Civic trunk lids (including mine) are misaligned with HUGE GAPS (compared to industry standards of about 4-5mm) of around 7-8mm. I reported this to corporate office at Honda in December but for them denial is the cheapest and easiest way out of this problem. Til this day...they are still misaligned (fresh ones on the lot). IF YOU NOTICE...MOST OF REVEALS (GAPS) AROUND THE WHOLE CAR ARE OUT OF WACK! SHAME ON YOU HONDA!!

 

I thought the same thing and I've had and the guy said..."oh that's how all of the civics are made!" Well... long story short... my trunk is basically unusable! I just used my wet vac to suck out 5 GALLONS of water that my spare tire was sitting in! Also everything that was in my truck was soaked and moldy!! This is at least the 2nd time this happened. It probably happened more often and I just didn't notice cuz it dried up over the summer. But given how much rain we had this summer... it was bound to happen. Problem is I don't know exactly where it's coming from! Uggh!

 

If you go to the dealer and check the reveals (gaps between the fenders, doors, hood, roof & trunk) on the new Civic from 20 cars, you will notice (compared to the other models) the the gaps range from 2.5mm (pretty tight on the hood) to a whopping 8mm on the rear trunk lid which is the worst from any part of the car (very noticeable inconsistency). I would bet anyone $100 that the leak in the trunk would be the cause of this poor quality body assembly and quality control (human or robot doesn't matter). My car doesn't leak but if it were misaligned any further, I would have another deficiency added to my list and that would make it 17. The 2016 Civic was late to the party (launch in September) and now I know why (a slew of quality issues on the production line).

 

Anyone willing to do some DIY (although the dealer/honda should be doing this) is to adjust the alignment. I did this in the past with older cars of mine. Takes some patience but if you can get it right... it's of course worth it. Willing to bet someone here will try it.

 

Let them do it. If you touch it and they find out, they can void your warranty on that issue. You dropped thousands of your hard earned money on a new car, its their fault cause of their quality issues on this car....why risk dishing out more money to fix it if you fail? It's their problem...not yours. If they don't rectify the problem then take them to court. It's that simple.